Privacy Policy

We collect information to provide and improve our services. The types of information we collect include:

• Personal Information: Name, email address, phone number, billing details, and other details you provide when contacting us or signing up for our services.
• Non-Personal Information: IP address, browser type, device information, and other data collected through cookies and analytics tools.
• Uploaded Content: Any files, videos, or other materials you share with us for editing or production purposes.

We use your information for the following purposes:

• To provide, maintain, and improve our services.
• To communicate with you regarding inquiries, updates, and service delivery.
• To process payments and fulfill orders.
• To personalize your experience on our website.
• To comply with legal obligations and prevent fraud.

We do not sell or rent your personal information. However, we may share your information with trusted third parties, including:

• Payment processors and service providers necessary for delivering our services.
• Legal authorities if required by law or to protect our rights and prevent fraud.
• Partners or contractors who assist with specific projects, under strict confidentiality agreements.

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use industry-standard security protocols, no method of transmission over the internet or storage is 100% secure.

Our website uses cookies to enhance your experience and analyze website traffic. You can adjust your browser settings to refuse cookies; however, this may limit certain functionalities of our website.

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to the data we hold about you.
• Requesting corrections or deletions of your personal data.
• Opting out of marketing communications.

To exercise these rights, contact us at reach@citrinepixels.com.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website with the revised date.